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FAQ

Frequently Asked Questions

Q:

Are the practitioners all fully qualified?

A:

All physiotherapists at Aberdeen Physiotherapy are fully qualified and members of the Chartered Society of Physiotherapy (CSP) and the Health and Care Professions Council (HCPC).

Q:

Do I need a doctor's referral?

A:

You do not necessarily need to see your GP prior to physiotherapy, unless your Insurance Company stipulates this as a requirement. If you are paying for treatment independently you are free to see a physiotherapist first. We may contact your GP or ask you to visit them if we feel this is necessary.

Q:

Are you registered with the major health insurance providers?

A:

Yes, we are registered with all major providers, including BUPA, AXA PPP, Nuffield and Norwich Union (AVIVA).

Q:

What do I wear to the sessions?

A:

It is recommended that you wear loose fitting clothing. You may feel more comfortable wearing shorts for lower limb and back problems. Your physiotherapist will require you to partially undress to assess and treat your problem appropriately.

Q:

Can a friend/relative accompany me?

A:

Of course you are welcome to have a friend or family member in the treatment room if this makes you more comfortable. Children and babies can come into the room also, although you may find it easier for someone else to look after them, so there are no distractions during your session.

Q:

What should I expect from my first visit?

A:

On the initial visit your physiotherapist will need to perform a thorough assessment. This will be carried out in a private treatment room and will begin with a talk about the problem and your general health. You will then have a physical assessment which will look into your movements and identify the affected tissues. Your physiotherapist will discuss their findings and your goals for treatment with you.

Q:

Do you treat children?

A:

We are happy to treat children with sports injuries or musculoskeletal problems but under 16’s must be accompanied by a parent or guardian.

Q:

How long will my appointment last?

A:

Treatment sessions are for 30-40 minutes.

Q:

How often will I need to come for treatment?

A:

Number of sessions will depend on individual problems and how acute your symptoms are. Following the initial assessment your physiotherapist will be able to advise you further.

Q:

How much does it cost?

A:

Our physiotherapy treatment sessions cost £40 whether it is your initial or a return appointment.
Pilates 1 to 1 session £40 (40 minutes)
Pilates Classes are payable by the block – cost varies depending on the length of the block (6 week block - £51)

Q:

How can I pay?

A:

You can pay for your treatment by cash, cheque or card. We accept all credit and debit cards except American Express.

Q:

Do you have parking?

A:

There is ample on street metered parking close to the practice in Watson Street or Cornhill Road.

Q:

Do I need to make an appointment?

A:

Treatment is by appointment only. Appointments can be made by telephone or contacting us by email.

Q:

Which Bus Route Are You On?

A:

Bus numbers 35 and 59 go past the practice but many alternative routes pass close by via Rosemount Place or Berryden Road.